Privacy Policy

Effective Date: April 6, 2022

Welcome to Clinician Formulas ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when you visit our website, use our services, or engage with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

a) Personal Information

When you interact with our website or services, we may collect personal information that can be used to identify you, including:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through our payment providers)
Health information you voluntarily provide for consultations or recommendations
Any additional information you choose to provide

b) Non-Personal Information

We may also collect non-personal information about your visit, including:

Browser type and version
Device type and operating system
IP address
Pages viewed, time spent, and clickstream data
Date and time of visit
Referring website address

We use cookies and similar technologies to collect some of this information automatically.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services
To process transactions and fulfill orders
To communicate with you about your account, bookings, or orders
To schedule and manage consultations
To personalize your experience and recommend suitable products
To send promotional emails and updates (you can opt out at any time)
To respond to your inquiries and provide customer support
To comply with legal obligations
To monitor and improve our website performance and user experience
To prevent fraud and enhance security

3. Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your data in the following circumstances:

Service Providers: With trusted third-party vendors who help us operate our website, process payments, fulfill orders, and provide marketing services.
Healthcare Professionals: With practitioners and clinics you choose to work with for consultations.
Legal Compliance: When required by law, subpoena, or other legal process.
Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business.

All third parties are contractually obligated to protect your information and only use it as necessary to provide services to us.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

5. Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or storage system is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have rights regarding your personal data, including:

Access: You may request access to the personal information we hold about you.
Correction: You may request correction of inaccurate or incomplete data.
Deletion: You may request that we delete your personal data, subject to legal limitations.
Opt-Out: You may opt out of receiving marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.
Cookies: You can control cookies through your browser settings.

To exercise any of these rights, please contact us at privacy@clinicianformulas.com.

7. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance your experience. These tools help us:

Understand how users interact with our site
Remember your preferences
Improve our services and website functionality
Deliver relevant advertising

You can disable cookies through your browser settings, but some features of our website may not function properly if you do so.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you engage with.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

10. International Users

If you are accessing our services from outside the country where we operate, please be aware that your information may be transferred to, stored, and processed in a different jurisdiction. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.